Terms and Conditions
The aim of Tiffany Place is to provide accommodations that are clean, comfortable, and fully equipped, so you can enjoy your vacation to the fullest. The following terms and conditions are intended to ensure that our property is kept in the same condition it was in when you arrived. The unit is inspected prior to arrival. Should you find something broken or not working, please report it as soon as possible so that we can repair it for your visit.
Date of Arrival/Duration of Stay
When making your reservation, please try to book either the first two weeks or the last two weeks of the month; this way we can get two guests in for the month. This is especially true for January, February, March, April, May, June, and July. For the rest of the months, we are more flexible with your dates.
Your stay must be at least two weeks. You cannot split your stay with another family. No exceptions.
Confirmation of Reservation
If you make a reservation, we will either email or call you to confirm it. A contract will be sent to you for you to sign and return with your payment. A contract that is not signed and returned within two weeks will be considered a cancellation.
Payments
You can make your payments by check or wire transfer. To make a reservation, you will pay the lease in full, cleaning, and the entire tax. The final balance due must be received by 90 days prior to your arrival. If the optional Traveler’s Insurance is purchased, the total payment is due at the time of booking.
If the reservation is made within 90 days prior to arrival, the full payment is due immediately.
All funds should be made payable to Carolea Radke or Zell. Send the check to: Carolea Radke, 2010 Clifton Ave., Casper, Wyoming, 82609.
Cancellations
Trip Cancellation Insurance
We recommend you take out comprehensive trip cancellation insurance to cover unforeseen eventualities.
Refunds
In the event of a cancellation, refunds are subject to our ability to re-rent the property for the dates you reserved. It is recommended you take out travel insurance to cover the cost of your rental in case of cancellation.
Occupancy
The renter may entertain a maximum of 4 visiting guests. An additional person beyond four is allowed only by prior arrangement. No visiting guest may sleep overnight in the accommodation and if this occurs a $20 per person surcharge per night will be charged. The management also reserves the right to terminate the rental agreement immediately without refund.
Accommodations
In the event of circumstances beyond our control, no refund will be issued.
Check In/Check out times
Arrivals: On or after 3 pm. Departure: by 10 am. Your parking pass will be on the counter in the condo. Put it on your dashboard and return it to the counter on your departure.
Pets
No pets are allowed.
No Security Deposit Necessary
Upon inspecting the unit, report any damage immediately. We do not want to hold you responsible for damage you did not cause. All damage and broken items from the condo will be deducted from your security deposit. If your security deposit does not cover the damage, you would be responsible for the remaining amount.
The accommodation must be left in a clean, reasonable condition, or extra cleaning charges may be imposed. In the event that it is found that the accommodation has incurred careless damage, requires excessive cleaning, or has missing items, the guest acknowledges and agrees that any damages will be deducted from the deposit to replace said items at fair market price. Customer agrees to pay reasonable attorney fees and all court costs and expenses incurred in enforcing this agreement, including appellate proceedings, whether or not legal proceedings are undertaken.
Smoking
No smoking on the Tiffany Place property.
Keys
Two sets of keys will be provided to you. One set will be on the kitchen counter, and the second set will be in the lockbox on the front door of the unit. The combination to this lock box will be provided once the lease is paid in full. If you lose a set of keys or lock yourself out, call Bonnie. We can get you access to another set of keys. You will be responsible for replacing the set, or you will be charged to replace them. Upon departing, you will leave both sets of keys on the kitchen counter.
Storage Locker
You will have access to a storage locker located on the ground floor with our unit number on the door. You are welcome to use what is in the locker; however, you will be responsible for rinsing the items and returning them to their original place. The grill must also be emptied of ashes and charcoal, and the ashes and charcoal must be used in the grilling area. Upon departing, the locker will be checked for cleanliness. If we need to clean it, there will be an additional $50 charge. If there is damage to beach chairs, please notify us immediately.
Rate changes
Rates are subject to change without notice on the website. Confirmed booking rates will never be changed unless directed by the customer, e.g., to add additional days.
Indemnification
The owners shall not be liable to guests or to any party for any damages to property or for the injury to persons on the premises from any cause whatsoever, including defects in the premises or otherwise: guests shall indemnify and hold harmless the owners from any and against all liabilities, claims, expenses, fees, loss of use of actions of any kind arising out of renters or their guests use and occupancy of the premises. The management is not responsible for accidents, injury, or loss of personal belongings of any kind.
Failure of Equipment/Condition
In the event of equipment failure, please notify us first so repairs can be made. Renter expressly waives and relinquishes any rights or claims against owner for any damage that may result to renter from lack of maintenance, cleanliness, repair, or defect, including owner’s ordinary negligence. There will be no refund, in whole or in part, of the rental amount for any failure of the equipment to work. Maintenance of the unit may occur during your stay. In this case, our service department might require access to the unit, with or without formal notice.
