Terms and Conditions
Tiffany Place aims to provide clean, comfortable, fully equipped accommodations so you can enjoy your vacation to the fullest. These terms and conditions are intended to ensure our property remains in the same condition when you leave as when you arrived. We inspect the unit before your arrival. If you find something broken or not working, please report it as soon as possible so we can repair it during your visit.
Date of Arrival/Duration of Stay
When making your reservation, please try to book either the first two weeks or the last two weeks of the month so we can fit two guests in each month. This is especially true for January, February, March, April, May, June, and July. For the remaining months, we are more flexible with your dates.
Your stay must be at least two weeks. You cannot split your stay with another family. No exceptions.
Confirmation of Reservation
If you make a reservation, we will either email or call you to confirm it. We will send you a contract to sign and return with your payment. If you do not sign and return the contract within two weeks, we will consider it a cancellation.
Payments
You can pay by check or wire transfer. To make a reservation, you will pay the lease in full, cleaning, and all taxes. We must receive the final balance due at least 90 days before your arrival. If you purchase optional Traveler’s Insurance, the total payment is due at booking.
If you make the reservation within 90 days of arrival, full payment is due immediately.
Please make all payments payable to Carolea Radke or via Zelle. Send the check to: Carolea Radke, 2010 Clifton Ave., Casper, Wyoming, 82609.
Cancellations
Trip Cancellation Insurance
We recommend you purchase comprehensive trip cancellation insurance to cover unforeseen events.
Refunds
If we cancel, refunds depend on our ability to re-rent the property for your reserved dates. We recommend taking out travel insurance to cover the cost of your rental in case of cancellation.
Occupancy
The renter may entertain a maximum of 4 visiting guests. An additional person beyond four is allowed only by prior arrangement. No visiting guest may sleep overnight in the accommodation; if this occurs, we will charge a $20 per person surcharge per night. The management also reserves the right to terminate the rental agreement immediately without refund.
Accommodations
If circumstances beyond our control occur, we will not issue a refund.
Check In/Check out times
Arrivals: On or after 3 pm. Departure: by 10 am. Your parking pass will be on the counter in the condo. Place it on your dashboard and return it to the counter when you depart.
Pets
No pets are allowed.
No Security Deposit Necessary
Upon inspecting the unit, report any damage immediately. We don’t want to hold you responsible for damage you didn’t cause. We will deduct the cost of all damage and broken items in the condo from your security deposit. If your security deposit does not cover the damage, you would be responsible for the remaining amount.
You must leave the accommodation in clean, reasonable condition, or we may charge extra cleaning fees. If the accommodation has careless damage, requires excessive cleaning, or is missing items, the guest acknowledges and agrees that any damages will be deducted from the deposit to replace the items at fair market price. Customer agrees to pay reasonable attorney fees and all court costs and expenses incurred in enforcing this agreement, including appellate proceedings, whether or not legal proceedings are undertaken.
Smoking
No smoking on the Tiffany Place property.
Keys
We will provide you with two sets of keys. One set will be on the kitchen counter, and the second set will be in the lockbox on the unit’s front door. We will provide the lockbox combination once the lease is paid in full. If you lose a set of keys or lock yourself out, call Bonnie. We can provide you with another set of keys. You will be responsible for replacing the set, or you will be charged to replace them. When you depart, leave both sets of keys on the kitchen counter.
Storage Locker
You will have access to a storage locker located on the ground floor with our unit number on the door. You are welcome to use what is in the locker; however, you will be responsible for rinsing the items and returning them to their original place. Please also empty the grill of ashes and charcoal, and use the ashes and charcoal in the grilling area. When you depart, we will check the locker for cleanliness. If we need to clean it, we will charge an additional $50. If beach chairs are damaged, please notify us immediately.
Rate changes
Rates are subject to change without notice on the website. Confirmed booking rates will never be changed unless directed by the customer, e.g., to add additional days.
Indemnification
The owners shall not be liable to guests or to any party for any damages to property or for the injury to persons on the premises from any cause whatsoever, including defects in the premises or otherwise; guests shall indemnify and hold harmless the owners from any liabilities, claims, expenses, fees, loss of use, or actions of any kind arising out of renters’ and guests ‘ occupancy of the premises. The management is not responsible for accidents, injury, or loss of personal belongings of any kind.
Failure of Equipment/Condition
If equipment fails, please notify us first so we can make repairs. Renter expressly waives and relinquishes any rights or claims against owner for any damage that may result to renter from lack of maintenance, cleanliness, repair, or defect, including owner’s ordinary negligence. No refund, in whole or in part, will be given for any equipment failure. Maintenance may occur during your stay. In this case, our service department might require access to the unit, with or without formal notice.
